Cadbury Gifts Direct rules taken from the shop's official pages, last checked on 26 Oct 2026. Each answer links to the page it came from; when in doubt, what Cadbury Gifts Direct shows at checkout is what counts.
Does Cadbury Gifts Direct offer free delivery?
The Cadbury Gifts Direct Full Delivery Details page lists no free-delivery threshold for chocolate gifts: standard delivery costs £3.99 and arrives within 3-4 working days, Monday to Friday.
Cadbury Gifts Direct delivers only its eGift card free, by email, either straight away or on a scheduled date and time.
Cadbury Gifts Direct charges £13.95 for the Scottish Highlands and Islands and £16.50 for Northern Ireland, the Channel Islands and other offshore islands.
Source: Cadbury Gifts Full Delivery Details | Cadbury Gifts
Does Cadbury Gifts Direct do next-day delivery?
Cadbury Gifts Direct offers next-day DPD delivery for £6.95, guaranteed for orders placed before 4pm from Monday to Thursday and delivered Tuesday to Friday. Cadbury Gifts Direct delivers next-day orders placed after 4pm on Thursday or at the weekend on the following Tuesday.
Cadbury Gifts Direct does not send next-day orders to remote postcodes or PO Boxes, and charges £5.95 for expedited delivery in 1-2 working days or £8.95 for Saturday or Sunday delivery when the order is in before 4pm on Friday.
Source: Cadbury Gifts Full Delivery Details | Cadbury Gifts
What is Cadbury Gifts Direct's returns policy?
Cadbury Gifts Direct replaces short, damaged or incorrect orders only within 28 days of receipt, and refunds go back to the card used for the order once the goods have been returned.
Cadbury Gifts Direct states a right to cancel within 7 working days of delivery and may refuse all or part of the refund if the goods are not returned in fully resaleable condition.
Cadbury Gifts Direct cannot change or cancel personalised sleeves once ordered and refunds only the value of the chocolate on a cancelled personalised order.
Source: Returns & Refunds | Cadbury Gifts
How can you pay at Cadbury Gifts Direct?
Cadbury Gifts Direct accepts major credit and debit cards, including Visa, Mastercard and American Express, plus PayPal, and also takes payment by phone on 0371 664 2373.
Cadbury Gifts Direct eGift cards range from £5 to £250, stay valid for 2 years and are redeemed in the basket under "Have a Gift Card?".
Source: FAQ's Cadbury Gifts | Cadbury Gifts